| Sampling Factors: |
Location (Not Relevant: OU is located in Nanjing, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services for Telecom and Mobile customers. Work is not performed differently by customer)
Size (Not Relevant: Works are not performed differently upon size of projects and support functions. Project size is always similar (less than 10 people, less than 1 year period))
Organizational Structure (Not Relevant: OU is structured based on type of works and works are performed in the same way by teaming professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA).)
Type of Work: OU is software development and maintenance organization and working on (1) new software system development (2) maintenance and enhancement |