| Sampling Factors: |
Location (Not Relevant: All projects are developed in Nanjing office. So location is not a relevant factor.)
Customer (Not Relevant: All of the products are developed for external commercial customers. No process is defined or executed differently by customer. So customer is not a relevant factor.)
Size (Not Relevant: No significant difference is observed among projects on size in terms of team or effort.)
Organizational Structure: There are two departments under Technology Center involving software development: E-Manager Product Department and Software Project Department.
Type of Work (Not Relevant: There are two types of work observed in the OU: product research and development, project based development. However, this factor is covered by the organizational structure: E-Manager Product Department is doing ERP products research and development, Software Project Department is doing customized project development. To avoid repetition, type of work is not taken as a relevant sampling factor.) |
| Sampling Factor Values: |
EM (Organizational Structure): E-Manager Product Department
SW (Organizational Structure): Software Project Department |
| Subgroups: |
E-Manager Product Department: The E-Manager Product Department researches and develops ERP products.
12 People, 2 Basic Units
– EM
Software Project Department: The Software Project Department develops products based on customer requirements.
16 People, 4 Basic Units
– SW |