| Sampling Factors: |
Location (Not Relevant: No difference in processes due to Location. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project. Location is not relevant.)
Customer: There two types customer, one is water conservancy administration department of governments, another type of customer is the company of water conervancy industry.
Size (Not Relevant: No difference in processes due to Size. All the project size are around 5 FTEs. Size is not relevant.)
Organizational Structure (Not Relevant: No difference in processes due to Organization. All the project teams are belong to R&D department and the team structure is almost same. Organization Structure is not relevant.)
Type of Work (Not Relevant: No difference in process due to Type of Work. All the work is to provide office automation or management information system software customization development services.) |
| Sampling Factor Values: |
Government (Customer): The customers are water conservancy administration department of governments. Customer’s involvement is low in the RD/REQM/VAL related processes.
Commerce (Customer): The customers are the companies of water conervancy industry. Customer’s involvement is high in the RD/REQM/PP/PMC/VAL, some process activities need to follow the additional requirements of customer, such as project status report, the template of software requirement specification. |
| Subgroups: |
SG1: The work is to provide office automation or management information system software customization development services. Team size are around 5 FTEs, and belong to the same department. The customers are water conservancy administration department of governments. Customer’s involvement is low in the RD/REQM/VAL related processes. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
27 People, 4 Basic Units
– Government
SG2: The work is to provide office automation or management information system software customization development services. Team size are around 5 FTEs, and belong to the same department. The customers are the companies of water conservancy industry. Customer’s involvement is high in the RD/REQM/PP/PMC/VAL. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
14 People, 2 Basic Units
– Commerce |