| Sampling Factors: |
Location (Not Relevant: OU is located in Jiaxing, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services to Financial customers. Work is not performed differently by customer)
Size (Not Relevant: OU provide services to Financial customers. Work is not performed differently by customer Works are not performed differently upon size of projects and support functions. Project size is always similar (less than 15 people, less than 1 year period))
Organizational Structure (Not Relevant: OU is structured based on professionals and works are performed in the same way by teaming professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA).)
Type of Work: OU is software development and working on (1) Lease management system (2) Credit management system |