| Sampling Factors: |
Location (Not Relevant: Only Qingdao City, located in Shandong Province in China.)
Customer (Not Relevant: All customers are from the banking and financial industry. The company uses the same process for all projects for all customers.)
Size (Not Relevant: All projects are small size, smaller than 15 people, which doesn”t affect the process.)
Organizational Structure (Not Relevant: All the projects are from the Software R&D Department, which doesn”t affect the process.)
Type of Work: Software Development and Software Maintenance projects. |
| Sampling Factor Values: |
Software Development Projects (Type of Work): Software Development Projects
Software Maintenance Projects (Type of Work): Software Maintenance Projects |
| Subgroups: |
Software Development Projects: Software Development Projects
27 People, 5 Basic Units
– Software Development Projects
Software Maintenance Projects: Software Maintenance Projects
48 People, 8 Basic Units
– Software Maintenance Projects |