| Sampling Factors: |
Location (Not Relevant: This is a single location appraisal (Xinchang only))
Customer (Not Relevant: All customers are of similar type (enterprise customers).)
Size (Not Relevant: All projects are of similar size.)
Organizational Structure (Not Relevant: No change in process based on internal organizational structure)
Type of Work: Two different life cycle models |
| Sampling Factor Values: |
Dev (Type of Work): Development Projects
Maint (Type of Work): Maintenance & Enhancement projects |
| Subgroups: |
Dev: Projects with Development Life Cycle
12 People, 2 Basic Units
– Dev
Maint: Projects in the support mode (Maintenance & Enhancement)
10 People, 2 Basic Units
– Maint |