| Sampling Factors: |
Location (Not Relevant: Projects are located in a same office area)
Customer: Thare are two customer types, i.e. public and government agency
Size (Not Relevant: Project size varies in a limited scope)
Organizational Structure (Not Relevant: There are no further division in the development department)
Type of Work: There are two product types, i.e. Application Software and Website |
| Sampling Factor Values: |
public (Customer): public users
government agency (Customer): government agency
Application Software (Type of Work): Application Software
Website (Type of Work): Website |
| Subgroups: |
G1: Building websites for government agencies.
11 People, 2 Basic Units
– government agency
– Website
G2: Building applications for public users.
5 People, 1 Basic Units
– public
– Application Software
G3: Building applications for government agencies.
7 People, 2 Basic Units
– Application Software
– government agency |