| Sampling Factors: |
Location (Not Relevant: Not relevant. All projects are developed in Jilin)
Customer (Not Relevant: Not relevant – mainly government departments)
Size (Not Relevant: Not relevant – same process)
Organizational Structure (Not Relevant: Not relevant – all projects are under the R&D department)
Type of Work: New development vs maintenance projects |
| Sampling Factor Values: |
New (Type of Work): New development projects
Maint (Type of Work): maintenance projects |
| Subgroups: |
New: New project development
44 People, 5 Basic Units
– New
Main: maintenance projects
26 People, 5 Basic Units
– Maint |