| Sampling Factors: |
Location (Not Relevant: Development activities are conducted at one location in Foshan, Guangdong, China.)
Customer: This is the key distinguishing factor among work/project. There are two types of customer categories such as external public company and internal stakeholder groups (Advertising & Management Department). Therefore, the organization uses different types of standard processes based on the types of customer categories from the engineering process viewpoint.
Size (Not Relevant: All projects follow the same processes with approved tailoring. Size does not alter the life cycle model or project process within OU, since all projects are small to medium (sizes are less than 10 people and durations are also less than 4 month); therefore all projects use the same process regardless of size.)
Organizational Structure (Not Relevant: Small group organized under one director. All projects used the consistent process and same quality system independently of the organizational structure.)
Type of Work: There are two types of work/project such as “Solution Development” and “Software Development”. Therefore, the organization uses different types of standard processes based on the work/project categories from the project management process viewpoint. |
| Sampling Factor Values: |
Internal Stakeholder (Customer): The customer requirements are collected from existing customer’s feedback, internal supporting department suggestions, new technology trend reports and known defects from the previous releases of the solution. This is the tailored version of the organizational standard development methodology. (the degree of tailoring = High)
External Company (Customer): The customer development requirements are collected from specific customer requests for their own purposes. This is the organizational standard development methodology. (the degree of tailoring = Low)
Solution Development (Type of Work): Projects/works do not have a contractual customer, so they target future market development. They may be planned by proposals from the advertising department, or by some potential external customers. The typical output may be that a product prototype or enhanced and updated functions which are developed for future usage. This is the tailored version of the organizational standard project management methodology. (the degree of tailoring = High)
Software Development (Type of Work): All software development project contractually based on specific customers. This is the organizational standard project management methodology. (the degree of tailoring = Low) |
| Subgroups: |
Internal-Solution: All solution development works/projects for future usage and market share.
18 People, 3 Basic Units
– Internal Stakeholder
– Solution Development
External-Software: All software development projects contractually based on external customers.
12 People, 2 Basic Units
– Software Development
– External Company |