| Sampling Factors: |
Location (Not Relevant: All the employees are at the same location.)
Customer: They have internal and external customers
Size (Not Relevant: They use the processes independently of the project size.)
Organizational Structure (Not Relevant: They have a flat organization.)
Type of Work (Not Relevant: They use the processes in a standard way.) |
| Sampling Factor Values: |
Internal (Customer): Products owned and maintained by the organization.
External (Customer): Products owned by outside customers |
| Subgroups: |
Internal: Products owned and maintained by the organization.
15 People, 7 Basic Units
– Internal
External: Products owned by outside customers
12 People, 5 Basic Units
– External |