| Sampling Factors: |
Location (Not Relevant: EPG and managers do not think location is a relevant factor in the process performance – same process.)
Customer: depend on whether it is a HQ project or not; different customer requirement on process and acceptance
Size (Not Relevant: Same process. Size of all the projects are similar. EPG and managers do not think size is a relevant factor.)
Organizational Structure (Not Relevant: Same process. All projects are developed under the same Business Unit)
Type of Work (Not Relevant: Same process. Various frameworks, platforms are used but these are not relevant factors.) |
| Sampling Factor Values: |
HQ (Customer): State Grid Head quarter projects
non-HQ (Customer): projects for other electricity utilities |
| Subgroups: |
1: HQ projects
47 People, 4 Basic Units
– HQ
2: non-HQ projects
46 People, 4 Basic Units
– non-HQ |