| Sampling Factors: |
Location (Not Relevant: Same process)
Customer (Not Relevant: Not relevant, same process)
Size (Not Relevant: Not relevant, same process)
Organizational Structure: The BU / departments are also organized around the type of work
Type of Work (Not Relevant: Same as “org structure” factor (e.g. Substation, dispatch, etc) Hence not considered a relevant factor) |
| Sampling Factor Values: |
dispatch (Organizational Structure): Dispatch
web (Organizational Structure): Web of things
substation (Organizational Structure): substation |
| Subgroups: |
1: Dispatch
85 People, 6 Basic Units
– dispatch
2: substation
42 People, 3 Basic Units
– substation
3: web
37 People, 3 Basic Units
– web |