| Sampling Factors: |
Location (Not Relevant: There is only one service office located in Foshan City, Guangdong.)
Customer (Not Relevant: Application development services are delivered to government customer only.)
Size (Not Relevant: Most of projects are similar size. Project implementation is not relevant to project size.)
Organizational Structure (Not Relevant: R&D Center is the department to deliver application implementation services.)
Type of Work: There are two types of works. One is application development, another one is application maintenance services. |
| Sampling Factor Values: |
Application Development (Type of Work): Project is implemented from scratch based on customer requirements.
Application Maintenance (Type of Work): Application is maintained based on the existing products or production solution. |
| Subgroups: |
Application Development: Develop application based on customer requirements.
34 People, 4 Basic Units
– Application Development
Application Maintenance: Maintain application based on production or existing solutions.
45 People, 8 Basic Units
– Application Maintenance |