| Sampling Factors: |
Location: There are two locations in appraisal scope – Noida and Pondicherry
Customer (Not Relevant: All customers are corporate in private sector)
Size: There are two types of engagements – small and large based on number of FTEs
Organizational Structure (Not Relevant: All engagements follow same uniform organizational structure)
Type of Work: There are two types of work – Infrastructure Managed Services and Infrastructure Managed Services plus Infrastructure Life Cycle Process Support |
| Sampling Factor Values: |
Noida (Location): Noida Centre
Pondicherry (Location): Pondicherry Centre
Small (Size): Engagements with <=20>
Large (Size): Engagements with >20 FTEs
IMS (Type of Work): Infrastructure Management Services
IMS + ILCS (Type of Work): Infrastructure Management Services plus Infrastructure Life Cycle Processes Support |
| Subgroups: |
SG1: Large Pondicherry IMS
37 People, 1 Basic Units
– Pondicherry
– Large
– IMS
SG2: Large Noida IMS + ILCS
24 People, 1 Basic Units
– Large
– Noida
– IMS + ILCS
SG3: Small Noida IMS
52 People, 3 Basic Units
– Noida
– Small
– IMS
SG4: Large Noida IMS
322 People, 4 Basic Units
– IMS
– Large
– Noida |