| Sampling Factors: |
Location (Not Relevant: Location has no big impact on process implementation.)
Customer (Not Relevant: Process are tailored for customers if needed.)
Size (Not Relevant: Project size has no big impact on process implementation.)
Organizational Structure (Not Relevant: All under same organizational structure.)
Type of Work: Project development and product customization. |
| Sampling Factor Values: |
Project Development (Type of Work): The software development project base on customer requirements.
Product Customization (Type of Work): The product based customization project for specific customer. |
| Subgroups: |
DEV: The software development and maintenance projects.
97 People, 21 Basic Units
– Project Development
CUST: The product based customization projects.
72 People, 16 Basic Units
– Product Customization |