| Sampling Factors: |
Location (Not Relevant: All projects are in same location)
Customer (Not Relevant: Although each customer tends to have its own preferences relating to details such as progress report formats, information, and frequency, the customer does not have a significant influence on how processes are implemented or performed within the organizational unit.)
Size: Projects are categorized as S, M or L based on Level of Effort, Courseware hours, and Resources required.
Organizational Structure (Not Relevant: The organizational unit has a relatively flat management structure. Therefore organizational structure does not cause significant variations in the performance of processes.)
Type of Work (Not Relevant: The organizational unit performs one type of work: training product development and maintenance.) |
| Sampling Factor Values: |
Small (Size): A Small Course is less than 2000 hours of effort, based on Finished Courseware Hours, Level of Complexity, and Level of Interactivity
Medium (Size): A Medium Course is between 2000 hours and 10,000 hours of effort, based on Finished Courseware Hours, Level of Complexity, and Level of Interactivity
Large (Size): A Large Course is greater than 10,000 hours of effort, based on Finished Courseware Hours, Level of Complexity, and Level of Interactivity |
| Subgroups: |
Medium: A Medium Course is between 2000 hours and 10,000 hours of effort
31 People, 8 Basic Units
– Medium
Large: A Large Course is greater than 10,000 hours of effort
22 People, 6 Basic Units
– Large |