| Sampling Factors: |
Location (Not Relevant: All projects are developed at the same location.)
Customer (Not Relevant: Customers are all government holding businesses. Same processes are applied to all customers. Hence it is not a factor to affect the processes in the OU.)
Size (Not Relevant: All projects are in similar size.)
Organizational Structure (Not Relevant: All projects are developed in the same OU.)
Type of Work (Not Relevant: All projects are software development)
Type of Project: Projects are categorized as generic product development and customized project development upon specific customer’s requirements. |
| Sampling Factor Values: |
Product (Type of Project): Generic products
Customized project (Type of Project): Customized projects per customers’ requirements |
| Subgroups: |
s1: Generic products
7 People, 1 Basic Units
– Product
s2: Customized projects
9 People, 1 Basic Units
– Customized project |