| Sampling Factors: |
Location (Not Relevant: Single(One site in Guangzhou))
Customer (Not Relevant: Single(Supply equipment and service for Bank))
Size (Not Relevant: Single(No differ process by Size))
Organizational Structure: Software Dept. and System Integration Dept.
Type of Work (Not Relevant: SW)
Type of Project: New project and Upgrade project |
| Sampling Factor Values: |
Software Dept. (Organizational Structure): The development team of focus on the software functon of ATM machine.
System Integration Dept. (Organizational Structure): The development team of focus on the management information system.
New project (Type of Project): Aim to develop a new software product.
Upgrade project (Type of Project): Aim to upgrade a new function based-on current product |
| Subgroups: |
1: New product in system integration dept.
16 People, 14 Basic Units
– System Integration Dept.
– New project
2: Upgrade project in software dept.
30 People, 35 Basic Units
– Software Dept.
– Upgrade project
3: New project in software dept.
17 People, 15 Basic Units
– Software Dept.
– New project |