| Sampling Factors: |
Location (Not Relevant: Not Relevant: All projects in ITsD are in Hong Kong.)
Customer: Relevant: All projects are different divisions according to the internal customer groups
Size (Not Relevant: Not Relevant: Although project size varies (in terms of total amount) from HKD 0.5mill to more than 10mill, the development process are basically the same.)
Organizational Structure: Relevant: All projects are different divisions according to the internal customer groups
Type of Work (Not Relevant: Not relevant. Although the project nature can be different – engagement, implementation, and maintenance, the overall processes are the same) |
| Sampling Factor Values: |
EMD (Customer): Estate Mgmt div
CSD (Customer): Corp service div
DCDnSD (Customer): Dev and Contruction , Strategy div
S5 (Organizational Structure): Section 5
S2 (Organizational Structure): Section 2
S4 (Organizational Structure): Section 4 |
| Subgroups: |
S5: section 5
6 People, 2 Basic Units
– EMD
– S5
S2: section 2
5 People, 2 Basic Units
– S2
– CSD
S4: section 4
14 People, 4 Basic Units
– DCDnSD
– S4 |