| Sampling Factors: |
Location (Not Relevant: All development and services work is based in the corporate headquarters in Leesburg, VA, Chantilly, VA and Alexandria, VA with no differences in process implementation.)
Customer (Not Relevant: Development work is performed for an internal customer; services work is performed for commercial and government clients using the organization’s standard processes. No differences in process implementation were noted based on type of customer)
Size (Not Relevant: All development project and services work are small, less than 10 FTE. Project size was not identified as a relevant sampling factor)
Organizational Structure (Not Relevant: All projects operate within the Kreative organizational unit and report to the same senior management. Organizational structure was not identified as a relevant sampling factor)
Type of Work: Types of work in the organizational unit include development and services. There is one development project in the organizational unit. The two services projects perform similar work using the organization’s standard processes and templates with no differences in implementation |