| Sampling Factors: |
Location (Not Relevant: All the application are developed at one location, Suzhou)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function)
Organizational Structure (Not Relevant: All projects in the OU are managed by the Technology Department and all the appraised projects have the same organizational structure. Thus, this sampling factor does not affect the projects in the OU)
Type of Work: The type of work involved includes development of Facilities Management Applications and business management process software, i.e. ERP Applications. |
| Sampling Factor Values: |
Facilities Management Applications (Type of Work): This type of work involves the development of stand-alone and or integrated applications to support general building maintenance, utility operations, assets management, and business support functions.
ERP Applications (Type of Work): This type of work involves development of applications to manage the business and automate back office functions related to technology, services and human resources. It involves development of new application customized for the respective customers and enhancement of features for the existing applications based on Change Requests. |
| Subgroups: |
Facilities Management Applications Group: This type of work involves the development of stand-alone and or integrated applications to support general building maintenance, utility operations, assets management, and business support functions.
18 People, 4 Basic Units
– Facilities Management Applications
ERP Applications Group: This type of work involves development of applications to manage the business and automate back office functions related to technology, services and human resources. It involves development of new application customized for the respective customers and enhancement of features for the existing applications based on Change Requests.
15 People, 3 Basic Units
– ERP Applications |