| Sampling Factors: |
Location (Not Relevant: Only one location in Beijing)
Customer (Not Relevant: Similar customer structure)
Size (Not Relevant: Same process for all sizes, no differences in project size)
Organizational Structure (Not Relevant: All projects in same department structure, working according to same process, small to medium OU)
Type of Work: New Development and Maintenance |
| Sampling Factor Values: |
New Development (Type of Work): Newly developed products
Maintenance (Type of Work): Maintenance and upgrade of existing products |
| Subgroups: |
Maintenance: Maintenance and upgrade of existing products
7 People, 1 Basic Units
– Maintenance
New Development: New Development
13 People, 2 Basic Units
– New Development |