| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Chengdu)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Development Department). There is no impact from organisational structure on project differentiation)
Type of Work: The technologies used for office automation and information distribution are different and process differentiation occur |
| Sampling Factor Values: |
Office Automation (Type of Work): Office Automation applications
Information Distribution (Type of Work): Information Distribution applications |
| Subgroups: |
OA: Office Automation
6 People, 1 Basic Units
– Office Automation
ID: Information Distribution
8 People, 2 Basic Units
– Information Distribution |