| Sampling Factors: |
Location (Not Relevant: The OU has only one site)
Customer (Not Relevant: No difference, IT Services)
Size (Not Relevant: Similar size for all projects)
Organizational Structure (Not Relevant: Small OU, all projects in same department structure)
Type of Work: New Products and Version Development |
| Sampling Factor Values: |
New Products (Type of Work): Development of new products
Version Development (Type of Work): Development of new versions for existing products |
| Subgroups: |
Development of new products: Development of new products
29 People, 5 Basic Units
– New Products |