| Sampling Factors: |
Location (Not Relevant: All work is performed in Wuhan)
Customer: There are two classes of customer which the OU’s product serves. They are: 1. Army 2. Urban Management Bureau – UMB
Size (Not Relevant: All projects are required to follow the same PAL. Set of standard processes being used does not differ based on size. Project size did not appear to significantly impact process implementation)
Organizational Structure: All projects have been developed in two departments. Basic Business Department (BBD) is responsible for mobile mapping system products development. Application Solution Department (ASD) is responsible for developing and application of smart city administration product.
Type of Work (Not Relevant: All projects are software and hardware development, and follow the same process system.) |
| Sampling Factor Values: |
Army (Customer): Military
UMB (Customer): Urban Management Bureau
BBD (Organizational Structure): Basic Business Department
ASD (Organizational Structure): Application Solution Department |
| Subgroups: |
BBD-Army: This subgroup mainly develops products to collect, process, mapping and manage the geographical information.
62 People, 4 Basic Units
– Army
– BBD
ASD-UMB: This subgroup mainly develops products to support the digital Management of Urban administration Bureau. The projects in this subgroup are similar. They mainly customerlize based on the same product to adapt the requirements of different cities.
53 People, 6 Basic Units
– ASD
– UMB |