| Sampling Factors: |
Location (Not Relevant: There is only one location)
Customer: Customers may be divided in old customer and new customers
Size (Not Relevant: All projects have almost the same size)
Organizational Structure (Not Relevant: Development is performed in one department)
Type of Work: There are 2 types of activities: maintenance and new development
Technology: Projects use old or new technology |
| Sampling Factor Values: |
Old (Customer): Old Customer
New (Customer): New customers
Maintenance (Type of Work): Development is based on previous project
New Development (Type of Work): Development is not based on previous project
Old (Technology): Old technology
New (Technology): New technology |
| Subgroups: |
Maintenance: Maintenance project for old customer with old technology
13 People, 2 Basic Units
– Maintenance
– Old
– Old
New Development: New development project for new customer with new technology
13 People, 2 Basic Units
– New
– New
– New Development |