| Sampling Factors: |
Location (Not Relevant: No. Single Location)
Customer: Yes. Internal and external customers.
Size (Not Relevant: No. Size of projects is similar)
Organizational Structure (Not Relevant: No. Single structure)
Type of Work (Not Relevant: No. Development projects) |
| Sampling Factor Values: |
Internal (Customer): Internal delivery for projects
External (Customer): External commercial customers |
| Subgroups: |
Internal customers: Internal projects
7 People, 1 Basic Units
– Internal
External customers: External projects for commercial customers
14 People, 2 Basic Units
– External |