| Sampling Factors: |
Location (Not Relevant: Multiple location but workforce practices doesn’t change and it is centralized across)
Customer (Not Relevant: No bearing on process execution.)
Size (Not Relevant: No bearing on process execution.)
Organizational Structure (Not Relevant: No bearing on process execution.)
Type of Work: Only the competency based processes differ, people practices are same |
| Sampling Factor Values: |
APPS (Type of Work): The Application Development,Management
ITO (Type of Work): Remote Infrastructure Management services and data center migration and management services
BPO &EM SBU (Type of Work): Business Process Outsourcing Services
NV (Type of Work): Services for independent start up companies |
| Subgroups: |
G1: Application Development and Management
9885 People, 479 Basic Units
– APPS
G2: Services for independent start up companies
1348 People, 38 Basic Units
– NV
G3: Remote infrastructure management services and data center migration and management services
5945 People, 128 Basic Units
– ITO
G4: Business Process Outsourcing services
15827 People, 39 Basic Units
– BPO &EM SBU |