| Sampling Factors: |
Location (Not Relevant: Basically all projects are operated in consistent & simmilar manner from Hyderabad location)
Customer: Work is performed differently for customers related to 3 different lines of business (LOBs) / Sectors within the OU
Size (Not Relevant: As work is performed in a consistent manner and not varies based on the size of the projects)
Organizational Structure (Not Relevant: As Organizational Unit (OU) is very small hence structure is similar across the OU and has no impact on project operation)
Type of Work (Not Relevant: As work is performed in similar manner and having consistencies for all development & enhancement type of work) |
| Sampling Factor Values: |
Government (Customer): Customers and respective projects related to Government Sectors/ LOBs
Banking (Customer): Customers and respective projects related to Banking Sector / LOBs
Retail (Customer): Customers and respective projects related to Retail Sector /LOBs |
| Subgroups: |
Sector 1: Government
22 People, 4 Basic Units
– Government
Sector 2: Banking
5 People, 1 Basic Units
– Banking
Sector 3: Retail
11 People, 1 Basic Units
– Retail |