| Sampling Factors: |
Location (Not Relevant: Common processes are used within all development projects. Statistical analysis with hypothesis testing included in the appraisal plan shows no difference due to location for DEV that are not also associated with organizational structure. This factor is subsumed in the organizational structure sampling factor)
Customer (Not Relevant: This factor is subsumed in the organizational structure)
Size (Not Relevant: Size is covered by work type (development, Major/Minor enhancements) which was included in Organizational Structure for the reasons given below)
Organizational Structure: Statistical analysis shows there are statistically significant differences for key performance indicators in some business units within the type of work. All the factors were included in this category to maintain traceability between the analysis and the final sampling.
Type of Work (Not Relevant: Development, data warehousing, major enhancements, minor enhancements/bug fixing, and testing which are included in the organizational structure as these are managed separately within the business units) |
| Sampling Factor Values: |
Development for Oracle applications (Organizational Structure): Projects doing development from customer requirements/design for Oracle applications
Data Warehousing Development (Organizational Structure): Projects doing development in the Data Warehousing domain
SAP Major Enhancements in ECS (Organizational Structure): Projects enhancing SAP applications in Energy and Communications Services
SAP Major Enhancements in RCL (Organizational Structure): Projects enhancing SAP applications for Retail, Consumer Packaged Goods and Logistics
SAP Major enhancements in other Business Units (Organizational Structure): Projects enhancing SAP applications in Financial Services, Growth Market and Manufacturing
SAP Minor Enhancements/bug fixing in RCL (Organizational Structure): Projects doing minor enhancements or bug fixing in Retail, Consumer Goods and Logistics
SAP Minor Enhancements/bug fixing in ECS, FS, and MFG (Organizational Structure): Projects doing minor enhancements or bug fixing in Energy and Communications Services, Manufacturing and Financial Services
SAP Minor Enhancements in GMU and ICP (Organizational Structure): SAP Minor Enhancements/bug fixing in Growth Market and Insurance Cards and Payments
Oracle Minor Enhancements/bug fixing in FS (Organizational Structure): Projects doing minor enhancements or bug fixing in Oracle Applications in Financial Services
Oracle Minor Enhancements/bug fixing in GMU and RCL (Organizational Structure): Projects doing minor enhancements or bug fixing in Oracle Applications in Growth Market and Retail, Consumer Goods and Logistics
Oracle Minor Enhancements/bug fixing in MFG (Organizational Structure): – Projects doing minor enhancements or bug fixing in Oracle Applications in Manufacturing
Oracle Minor Enhancements/bug fixing in ICP or LSS (Organizational Structure): Projects doing minor enhancements or bug fixing in Oracle Applications in Insurance Cards and Payments or Life Sciences
Oracle Major Enhancements (Organizational Structure): Projects enhancing Oracle applications across all Business Units
Business Intelligence Major Enhancements (Organizational Structure): Projects enhancing Business Intelligence applications across all business units
Business Intelligence minor enhancements/bug fixing in ECS, MFG, and RCL (Organizational Structure): Projects doing minor enhancements or bug fixing in Business Intelligence applications in Energy and Communications Services, Manufacturing and Retail, Consumer Goods and Logistics
Business Intelligence minor enhancements/bug fixing in FS (Organizational Structure): Projects doing minor enhancements or bug fixing in Business Intelligence applications in Financial Services
Business Intelligence minor enhancements/bug fixing in GMU (Organizational Structure): Projects doing minor enhancements or bug fixing in Business Intelligence applications in Growth Market Unit
Business Intelligence minor enhancements/bug fixing in ICP (Organizational Structure): Projects doing minor enhancements or bug fixing in Business Intelligence applications in Insurance Cards and Payments
Testing (Organizational Structure): Projects developing manual tests
Digital and Integration Services Major Enhancements (Organizational Structure): Projects enhancing Digital and Integration Services applications
Digital and Integration Services Minor Enhancements – Bug Fixing (Organizational Structure): Projects doing minor enhancements/bug fixing for Digital and Integration Services applications
Development in the DIS business unit (Organizational Structure): projects doing development from customer requirements/design in the Digital and Integration Services business unit
Development in the Business Intelligence unit (Organizational Structure): Projects doing development from customer requirements/design in the Business Intelligence Unit |
| Subgroups: |
Development for Oracle applications: Projects developing applications using Oracle
112 People, 5 Basic Units
– Development for Oracle applications
Data Warehousing: Projects doing development for Data Warehousing applications
81 People, 11 Basic Units
– Data Warehousing Development
Development in the DIS business unit: Projects doing development in the Digital and Integration Services unit
128 People, 10 Basic Units
– Development in the DIS business unit
SAP Major Enhancements in RCL: Projects doing major enhancements of applications developed using SAP in the RCL business unit
140 People, 1 Basic Units
– SAP Major Enhancements in RCL
SAP Major Enhancements in ECS: Projects enhancing SAP applications in Energy and Communications Services
155 People, 5 Basic Units
– SAP Major Enhancements in ECS
SAP Major Enhancements in other BUs: Major enhancements of applications using SAP in Manufacturing and Life Sciences
142 People, 2 Basic Units
– SAP Major enhancements in other Business Units
SAP Minor Enhancements in RCL: SAP Minor enhancements and bug fixing in the RCL business unit
65 People, 2 Basic Units
– SAP Minor Enhancements/bug fixing in RCL
SAP Minor Enhancements in ECS, FS, and MFG: SAP Minor Enhancements/bug fixing in ECS, FS, and MFG
702 People, 24 Basic Units
– SAP Minor Enhancements/bug fixing in ECS, FS, and MFG
SAP Minor Enhancements in other business units: SAP Minor Enhancements and bug fixing in the GMU and ICP business units
19 People, 3 Basic Units
– SAP Minor Enhancements in GMU and ICP
Oracle Major Enhancements: Oracle Major enhancements in all business units
390 People, 18 Basic Units
– Oracle Major Enhancements
Oracle Minor enhancements in FS: Oracle minor enhancements/bug fixing in the FS business unit
47 People, 8 Basic Units
– Oracle Minor Enhancements/bug fixing in FS
Oracle minor enhancements in GMU and RCL: Oracle Minor Enhancements/bug fixing in GMU and RCL business units
468 People, 18 Basic Units
– Oracle Minor Enhancements/bug fixing in GMU and RCL
Oracle Minor Enhancements in MFG: Oracle Minor Enhancements/bug fixing in the MFG business unit
158 People, 13 Basic Units
– Oracle Minor Enhancements/bug fixing in MFG
Oracle minor enhancements in ICP and LSS: Oracle Minor Enhancements/bug fixing in ICP and LSS
33 People, 5 Basic Units
– Oracle Minor Enhancements/bug fixing in ICP or LSS
Business Intelligence Major Enhancements: Business Intelligence application major enhancements
1201 People, 78 Basic Units
– Business Intelligence Major Enhancements
Business Intelligence minor enhancements in ECS, MFG and RCL: Business Intelligence minor enhancements/bug fixing in ECS, Mfg, and RCL business units
262 People, 21 Basic Units
– Business Intelligence minor enhancements/bug fixing in ECS, MFG, and RCL
Business Intelligence minor enhancements in FS: Business Intelligence minor enhancements/bug fixing in the FS business unit
62 People, 6 Basic Units
– Business Intelligence minor enhancements/bug fixing in FS
Business Intelligence minor enhancements in GMU: Business Intelligence minor enhancements/bug fixing in GMU
26 People, 3 Basic Units
– Business Intelligence minor enhancements/bug fixing in GMU
Business Intelligence minor enhancements in ICP: Business Intelligence minor enhancements/bug fixing in ICP
33 People, 2 Basic Units
– Business Intelligence minor enhancements/bug fixing in ICP
Testing: Projects developing tests across all business units
43 People, 7 Basic Units
– Testing
Digital and Integration Services Major Enhancements: Digital and Integration Services Major Enhancements
221 People, 16 Basic Units
– Digital and Integration Services Major Enhancements
Digital and Integration Services Minor Enhancements: Digital and Integration Services Minor Enhancements and bug fixing
300 People, 30 Basic Units
– Digital and Integration Services Minor Enhancements – Bug Fixing
Development in the Business Intelligence unit: Projects doing development in the Business Intelligence unit
9 People, 1 Basic Units
– Development in the Business Intelligence unit |