| Sampling Factors: |
Location (Not Relevant: Activities are performed in one single location)
Customer (Not Relevant: Although there are different needs according to the customers, the customer requests are internally managed in the same way, so we can consider this factor has no influence in the way the activities are performed.)
Size (Not Relevant: The size (measured as development effort) is not affecting the way the processes are applied. All projects within the scope present similar size and their differences do not imply changes in the way the process are used))
Organizational Structure (Not Relevant: There is a single organizational structure for all projects and services)
Type of Work: Way in which the activities to be performed are organized |
| Sampling Factor Values: |
DEV (Type of Work): Development Projects (develop new functionality)
IMP (Type of Work): Implementation Projects (install and customize solutions for customers)
MAINT (Type of Work): Maintenance Projects (evolve and maintain functionality) |
| Subgroups: |
G1: Development Projects
4 People, 2 Basic Units
– DEV
G2: Implementation Projects
2 People, 1 Basic Units
– IMP
G3: Maintenance Projects
2 People, 1 Basic Units
– MAINT |