| Sampling Factors: |
Location (Not Relevant: The processes are the same across all locations.)
Customer (Not Relevant: There is one customer base and the processes are not performed differently.)
Size (Not Relevant: The processes are performed the same regardless of the size of the projects.)
Organizational Structure (Not Relevant: There is one organizational structure and the processes are not performed differently.)
Type of Work: Development and Services |
| Sampling Factor Values: |
Development (Type of Work): Performs development work
Services (Type of Work): Performs service work. |
| Subgroups: |
Dev: Performs development work
11 People, 2 Basic Units
– Development
SVC: Performs service work
130 People, 4 Basic Units
– Services |