| Sampling Factors: |
Location (Not Relevant: Not relevant. Org/OU’s main location is India and although 4 locations have centers, (Mysore, Bangalore, Mumbai, and Chennai) the work performed/ processes followed do not differ based on location) Standardized delivery processes regardless of geography is the “moto” of process improvement.)
Customer (Not Relevant: Not relevant. Projects are done several customers across the world, but this does not drive any variations in process, and projects follow the same overall QMS. The QMS is compliant with multiple models/standards and caters to variety of customers, regardless of any distinctions, and no variations in how the work is performed.)
Size (Not Relevant: Not relevant. Project staff size is not a driver for process variances or any major differences)
Organizational Structure (Not Relevant: Not Relevant: L&T TS operates in various domains or types of industry focus for which projects are performed (Medical, Automotive, Aerospace, IP, T&OH, and Platinum account) but this does not determine the QMS that is followed nor any significant variations in the processes. Hence not relevant)
Type of Work: Relevant: Relevant since there is a variation in process followed depending on the type of project performed and the lifecycle “class” chosen – includes Development -A+D+G(excluding V & V) Maintenance/Sustenance-B+E+H (Excluding V & V) & Porting- C+F(Excluding V & V) and Verification/Validation. |
| Sampling Factor Values: |
DEV (Type of Work): Includes DEV projects Lifecycle A+ D+ G excl . V & V
MNT (Type of Work): Includes projects that use lifecycles for Maintenance/Sustenance/Porting (B, E, H excl, V & V)
V&V (Type of Work): Includes projects that use lifecycles for V& V/testing projects |
| Subgroups: |
SG1: Includes projects in the first DEV type, Includes all the work currently performed using lifecycles A, D, G and involves project of development type in Embedded, Software, Hardware, Product Engineering, Application Software & PLM
750 People, 102 Basic Units
– DEV
SG2: Includes all the work currently performed using lifecycles B, E, H and involves projects of Maintenance/Sustenance/Porting type in Embedded, Software, Hardware, Product Engineering, Application Software & PLM
675 People, 99 Basic Units
– MNT
SG3: Includes all the work currently performed in various life cycles and involves projects of Verification and Validation / testing & Test automation/test Systems development type in Embedded, Software, Hardware, Product Engineering & Application Software
105 People, 14 Basic Units
– V&V |