| Sampling Factors: |
Location (Not Relevant: Just one location – Recife)
Customer (Not Relevant: All customers of OU are considered and sampled for this appraisal. The processes are the same for all customers)
Size (Not Relevant: Size does not influence the processes. All work is executed for the same team.)
Organizational Structure (Not Relevant: All parts of OU are selected for this appraisal. All work under the OU use the same structure)
Type of Work (Not Relevant: All work of OU is considered for this appraisal)
All projects/work: All work/project in the UO is included |
| Sampling Factor Values: |
All (All projects/work): All work/project in the UO is included
None (All projects/work): None work/project in the UO is excluded |
| Subgroups: |
Software Development: This subgroup develop software solutions in the Telecomunication and Management areas based on products AppsMini, Gerencial Web 2.0 and others
8 People, 1 Basic Units
– All |