| Sampling Factors: |
Location (Not Relevant: The only location of the company is Merida (in the state of Yucatan, Mexico).)
Customer: Two types of customers were identified: internal and commercial customers. The process has slight differences according to the type of customer, mainly in the Initiating and Closing processes.
Size (Not Relevant: Size affects duration but not the way work is performed. All projects are split into sprints of approximately the same size.)
Organizational Structure (Not Relevant: All projects are under the supervision of the Software Engineering Manager.)
Type of Work (Not Relevant: The only type of work being appraised is software development.) |
| Sampling Factor Values: |
Internal (Customer): The company LYNX itself.
Commercial (Customer): Commercial customers of the company”s products. |
| Subgroups: |
Subgroup 1: Projects to develop specific needs requested by customers.
5 People, 1 Basic Units
– Commercial
Subgroup 2: Projects to improve the organization”s software products. Requirements are proposed by an internal product owner. These improvements are released to all active customers.
7 People, 1 Basic Units
– Internal |