| Sampling Factors: |
Location (Not Relevant: All work performed in a common location.)
Customer (Not Relevant: Single customer.)
Size (Not Relevant: If the work qualifies as a project then the same common process sets are used to perform the project work.)
Organizational Structure (Not Relevant: All parts of OU use the common process sets.)
Type of Work: Two different types of work are used by Mx SAT: Development work type is used if the work is primarily new development or large enhancements. AMS is used for small changes that are below the level necessary to manage them as stand alone projects |
| Sampling Factor Values: |
Development (Type of Work): Large development work
AMS (Type of Work): Application Maintenance Service – Large Enhancements |
| Subgroups: |
DEV: Development projects using traditional life cycle
9 People, 2 Basic Units
– Development
AMS: Application Maintenance Services Enhancements work
32 People, 3 Basic Units
– AMS |