| Sampling Factors: |
Location: Business is distributed across different regions. Given the distribution of regions, it is imperative to understand the implementation of processes across the regions
Customer (Not Relevant: Based on the reference model, this is not a relevant sampling factor. Organization”s context also does not warrant variations in process based on customer)
Size (Not Relevant: Processes do not vary based on size of the teams)
Organizational Structure (Not Relevant: OU consists of a single vertical – Rural Housing Finance)
Type of Work (Not Relevant: HR processes do not vary uniquely based on type of work, Also, the OU consists of a single type of work that consists of performing Financing Rural Housing customers) |
| Sampling Factor Values: |
South (Location): States that are in the Southern Region
West (Location): States that are in the Western Region
North (Location): States that are in the Northern Region |
| Subgroups: |
South: States that are in the southern region
3784 People, 5 Basic Units
– South
West: States that are in the Western Region
5979 People, 4 Basic Units
– West
North: States that are in the Northern Region
1574 People, 4 Basic Units
– North |