| Sampling Factors: |
Location (Not Relevant: Location of a service effort is not expected to significantly alter the way the work is performed.)
Customer (Not Relevant: A different customer would not significantly impact the business processes.)
Size (Not Relevant: The business processes appear to be useful for both small and large service teams.)
Organizational Structure (Not Relevant: The structure of the MTS organization appears to be able to support current and future services.)
Type of Work: Support of management and scheduling operations. |
| Sampling Factor Values: |
Support of management and scheduling operations (Type of Work): Direct support of customer operations in program management and scheduling.
Support other than management and scheduling operations (Type of Work): Direct support of customer operations in areas beyond program management and scheduling. |
| Subgroups: |
Program Management and Scheduling services: Efforts which provide Program Management and Scheduling services.
5 People, 1 Basic Units
– Support of management and scheduling operations |