- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Organizational unit located in Pune is in the scope) Customer (Not Relevant: Service provided to only commercial customers with no difference in process implementation)
Size (Not Relevant: All are projects varying very little in size hence no difference in process implementation)
Organizational Structure (Not Relevant: All projects follow the same organization structure, hence organizational structure has no bearing on the way process is performed)
Type of Work: Two type of services provided, Application Maintenances services and Testing Services
Sampling Factor Values: Application Maintenances Service (Type of Work): Provides the most cost-effective application maintenance & support services Testing Services (Type of Work): Provide reliable support across a range of testing infrastructure
Subgroups: SG1: Provides the most cost-effective application maintenance & support services to customers and are customized to suit their specific needs and requirements.
52 People, 3 Basic Units
– Application Maintenances ServiceSG2: Provide reliable support across a range of testing infrastructure that ensure test coverage and drive application quality
31 People, 3 Basic Units
– Testing Services