| Sampling Factors: |
Location (Not Relevant: OU located only in Bucaramanga City)
Customer (Not Relevant: For Software Development, all the projects to the same kind of customer “Chambers of commerce”. For manitenance only internal projects.)
Size (Not Relevant: All projects are similar size, work is not performed differently based on the size of the projects)
Organizational Structure (Not Relevant: The Software development structure for the organizational unit is simple, there is only one area of software development without sub-divisions)
Type of Work: Software development projects and Maintenance projects |
| Sampling Factor Values: |
Development (Type of Work): Software Development projects
Maintenance (Type of Work): Software Maintenance projects |
| Subgroups: |
Development: Software Development projects
5 People, 1 Basic Units
– Development
Maintenance: Software Maintenance projects
3 People, 1 Basic Units
– Maintenance |