McKesson Technology Solutions, Imaging & Workflow Solut

cmmirz

12年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Location includes the Richmond, BC group. Location does NOT influence how work is performed.) Customer (Not Relevant: Work is not performed for specific customers and there is no intention to create customer-specific processes. Customer does NOT influence how work is performed.) Size (Not Relevant: The size of work does not impact processes. Size does NOT influence how work is performed.) Organizational Structure (Not Relevant: All work is executed within a single organizational structure. Organizational Structure does NOT influence how work is performed.) Type of Work: All project work falls in to one of three types of work. The organization tailors processes based on the following types: • New Installs • Upgrades • Complex Add-Ons Type of Work DOES influence how work is performed.
Sampling Factor Values:	Implementation Services (Type of Work): New installs and upgrades Add-on work (Type of Work): support queue of small work
Subgroups:	Implementation Services: New Installs and Upgrades 85 People, 18 Basic Units – Implementation Services Add ons: Add ons 16 People, 313 Basic Units – Add-on work