| Sampling Factors: |
Location (Not Relevant: Mercom project operations include two locations: Pawley’s Island, SC and the Metropolitan Washington, DC area. Process implementation does not differ across these locations.)
Customer (Not Relevant: All in-scope projects are performed for internal customers with no differences in process implementation.)
Size (Not Relevant: All projects are of a similar size and use the same processes and templates with no significant differences in implementation.)
Organizational Structure (Not Relevant: All projects operate, are managed by, and report to the same senior management with no differences in implementation.)
Type of Work (Not Relevant: The organization’s projects use the waterfall lifecycle with no differences in process implementation.)
Single Subgroup: All Mercom projects |