| Sampling Factors: |
Location (Not Relevant: The only location to be appraised is the GDC at Mexico City.)
Customer: Two types of customers are identified: (1) Internal, (2) Commercial.
Size (Not Relevant: Only large projects are being appraised (greater than 600 hours).)
Organizational Structure (Not Relevant: All projects are managed by the PMO and overseen by the GDC Manager.)
Type of Work (Not Relevant: The same processes and life-cycle are followed regarding the type of software development (new or maintenance).) |
| Sampling Factor Values: |
Internal (Customer): the organization itself
Commercial (Customer): commercial customers |
| Subgroups: |
Subgroup 1: Software development projects for commercial customers.
12 People, 2 Basic Units
– Commercial
Subgroup 2: Development of software to be used by the organization itself.
7 People, 1 Basic Units
– Internal |