- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Not Relevant: All the applications are developed at two locations, i.e. Sibu and Kuala Lumpur.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Same processes are used for software development and support & maintenance projects respectively regardless of the type of customers being served)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Same processes are used for software development and support & maintenance projects respectively regardless of the basic unit size.)
Organizational Structure (Not Relevant: Not Relevant: All development work is carried out in the Solution Delivery)
Type of Work: Relevant: Work is performed differently based on the type of work, i.e. Software Development and Software Maintenance & SupportSampling Factor Values: Software Development (Type of Work): Applications that are designed to meet the needs from the user typically end to end core banking solution that caters to both Conventional and Islamic Banking requirements.
Software Maintenance and Support (Type of Work): Periodic enhancement to the core banking solutions that have been deployed to the client.Subgroups: Software Maintenance and Support: To provide periodic enhancement to the core banking solutions that have been deployed to the client. This includes Managed Services of the architecture for the core banking solutions.
59 People, 8 Basic Units
– Software Maintenance and Support
Software Development: Provides end to end core banking solution that caters to both Conventional and Islamic Banking requirements. It comes with complete with integrated General Ledger, Loans Origination and Administration and a common customer view. includes complimenting module such as ATM/Electronic Banking, Internet Banking, Trade Finance, Treasury, Risk Management, Branch Delivery System, Collection System, Phone Banking, Collateral Management and Cheque Management.
31 People, 1 Basic Units
– Software Development