| Sampling Factors: |
Location (Not Relevant: All projects are developed at the same location.)
Customer (Not Relevant: No process difference among customers.)
Size (Not Relevant: No significant size difference for projects.)
Organizational Structure (Not Relevant: All projects are under the same OU.)
Type of Work: Product development and customized project development |
| Sampling Factor Values: |
Product (Type of Work): A software product developed for a certain market demand.
Customized project (Type of Work): The software is customized according to the needs of a particular customer. It may be newly developed or based on existing products. |
| Subgroups: |
s1: Product development
23 People, 2 Basic Units
– Product
s2: Customized project development
21 People, 2 Basic Units
– Customized project |