| Sampling Factors: |
Location (Not Relevant: : All projects are based in Washington, DC. No differences in implementation were noted based on project location.)
Customer (Not Relevant: Projects provide development and IT services to a government agency with no differences in process implementation)
Size (Not Relevant: No differences in process implementation related to project size were found.)
Organizational Structure (Not Relevant: All projects operate within the MicroTech organizational unit and report to the same senior management.)
Type of Work: Types of work in the organizational unit include development and services. One subgroup of DEV projects and one subgroup of SVC projects were identified based on an evaluation of the sampling factors. |
| Sampling Factor Values: |
Services (Type of Work): It Services
Development (Type of Work): Software development and maintenance |
| Subgroups: |
Service Projects: IT services
6 People, 1 Basic Units
– Services
Development Projects: Software development and maintenance
10 People, 1 Basic Units
– Development |