| Sampling Factors: |
Location (Not Relevant: All projects in the IT service program is operating from only one location i.e. Arlington, VA, USA)
Customer (Not Relevant: The process followed is not influenced by customer. All projects follow standard company process across customer)
Size (Not Relevant: All projects in the OU are of medium in size and the process followed is not influenced by size)
Organizational Structure (Not Relevant: The organization is a small entity and is having a flat structure and process followed is not influenced by the organization structure)
Type of Work: There are two types of projects under IT service provision. The process followed is influenced by the type of projects |
| Sampling Factor Values: |
PMS (Type of Work): Project management services
SES (Type of Work): Systems engineering services |
| Subgroups: |
MILPMS: Subgroup consisting of project management services
125 People, 6 Basic Units
– PMS
MILSES: Subgroup consisting of system engineering services
51 People, 1 Basic Units
– SES |