| Sampling Factors: |
Location (Not Relevant: Basic unit location has no effect in the way the activities are performed as they are performed in one single location)
Customer (Not Relevant: Although there are different needs according to the customers, internally the customer requests are managed in the same way, so we can consider this factor has no influence in the way the activities are performed.)
Size (Not Relevant: The size is not affecting the way the processes are applied. All projects are managed in the same way independent on the estimated effort to implement them)
Organizational Structure: Different Development Groups within the R&D Department
Type of Work (Not Relevant: For all customers tthe same activity is performed (development)) |
| Sampling Factor Values: |
Shipping management (Organizational Structure): Development Group responsible for shipping management sw applications
Vehicle management (Organizational Structure): Development Group responsible for vehicle management sw applications
Payment (Organizational Structure): Development Group responsible for payment sw applications |
| Subgroups: |
DEV Group -Shipping management: Projects developed by the Shipping Management Development Group
8 People, 3 Basic Units
– Shipping management
DEV Group -Vehicle management: Projects developed by the Vehicle Management Development Group
9 People, 3 Basic Units
– Vehicle management
DEV Group -Payment: Projects developed by Payment Develoment Group
10 People, 4 Basic Units
– Payment |