China Mobile Online Services Company Limited-2016-CMMI3

cmmirz

10年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Not Relevant No effect. Projects and support groups at same location in Zhengzhou) Customer (Not Relevant: Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs) Size (Not Relevant: Not Relevant: All small sized projects and no process differentiation occurs on the basis of size) Organizational Structure (Not Relevant: Not Relevant: All projects are conducted within the one department (R&D Department). There is no impact from organisational structure on project differentiation)) Type of Work: Call Management and Internet Service
Sampling Factor Values:	Call Management (Type of Work): Call Management Internet Service (Type of Work): Internet Service
Subgroups:	Internet Service: Internet Service 8 People, 2 Basic Units – Internet Service Call Management: Call Management 4 People, 1 Basic Units – Call Management