| Sampling Factors: |
Location (Not Relevant: Not relevant. Single location in scope)
Customer: Work is done for internal customers and external customers and this has a bearing on the processes followed
Size (Not Relevant: Not relevant. All projects are of medium size and this has no impact on the processes followed)
Organizational Structure (Not Relevant: Not relevant. All project sare within a single department)
Type of Work (Not Relevant: Not relevant. The type of work has no impact on processes followed.) |
| Sampling Factor Values: |
G1: Internal Customer (Customer): Internal Customer
G2: External Customer (Customer): External customer |
| Subgroups: |
G1: Internal customer
33 People, 3 Basic Units
– G1: Internal Customer
G2: External customer
9 People, 1 Basic Units
– G2: External Customer |